IT Management Services

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The corporate IT services lifecycle begins with understanding the services that a business requests and ends with those services operating in a production environment.

The primary objective of IT management is to make the right decisions about IT strategy and the project portfolio. IT management is responsible for ensuring that IT services are valuable, cost effective, reliable, compliant with business goals and policies, and continuously adapted to the company’s evolving needs.

 

INDEAVR's corporate long-term IT strategy  includes assisting clients' IT managers in shaping IT's direction over the next three to five years to maximize business value.

  • A comprehensive IT strategy including IT opportunity assessment, business value diagnosis, and IT investment prioritization
  • IT strategy for mergers and acquisitions, due diligence, and divestitures
  • Strategies for all key components of IT including information, sourcing, systems, and infrastructure

 

Corporate IT architecture (Enterprise Architecture) strategy development is intended to meet the company's business needs while maintaining best practices and standards within an optimum budget.

  • Development of a corporate IT architecture framework
  • Effective execution of corporate IT architecture activities

 

Annual IT budgeting services include predicting and controlling IT investment to comply with the corporate IT architecture strategy.

  • Annual negotiation to set future budgets and the day-to-day monitoring and adjustment of the approved budget

 

IT risk management is the process of identifying, assessing, and controlling risks.

  • Assessing the risk for insured IT assets, threats to the IT system, vulnerabilities and impact levels, and obligatory protections and restrictions
  • Defining and implementing prevention activities to address potential IT disruptions identified during assessment
  • Defining and implementing controlling activities and strategies for reducing the risk of IT disruptions

 

Support during the annual IT audit when third-party organizations perform external audits.

  • Participating in meetings with the auditors and submission of statements in response to the auditors' questions and requirements
  • Devising a correction plan according to the observations made during the audit

 

IT security policies management is the process of formally documenting and monitoring the managerial expectations for the organization's IT security.

  • Participating in discussions and meetings to collect information about managerial expectations
  • Drafting the official IT security policy and distributing it to end users

 

Information security management is the process of ensuring the confidentiality, integrity, and availability of electronically stored corporate information.

  • Assisting with the creation of a model and methods for protecting information resources
  • Analyzing implemented protection methods for electronically stored corporate information and making recommendations for development and changes

 

Vendor management is ensuring that all contracts with suppliers support business needs, and that all suppliers meet their contractual commitments.

  • Assisting with drafting a Request for Proposal
  • Analyzing submitted offers and proposals and writing statements in response
  • Drafting statements and recommendations for changes in suppliers’ contractual commitments

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